Digital experiences in physical spaces · Phygrid

Our story

Phygrid

Phygrid: From attention to infrastructure

Our mission is to power the next era of intelligent retail by delivering scalable, in-store solutions that drive revenue, efficiency, and engagement. We help the world’s leading retailers modernize their physical stores with the speed and intelligence of digital, without the complexity.

It started with a spark

You may have first met us through the magic mirror, virtual queues, smart recycling bins, or endless aisle screens.

These weren’t gimmicks. They were strategic proof points. We built them to capture attention, test at scale, and demonstrate how technology could transform the in-store experience.

And it worked.

They went global, touched millions of shoppers, and opened doors with the world’s biggest retailers. Most importantly, they proved the first phase of our plan: retail is ready for real transformation.

Retail is complex

Retail is complex. Multi-location. Multi-system. High stakes.

Most “innovation” stays stuck in pilots because scaling in stores is hard

We solved that. Phygrid evolved from digital experiences into a full suite of ready-to-deploy retail solutions that solve core operational and customer challenges:

  1. Endless Aisle & Omnichannel Selling
  2. Queue & Flow Management
  3. Staff Enablement & Task Automation
  4. Interactive & Personalized Engagement
  5. Real-time Store Intelligence & Analytics
  6. Sustainability & Smart Environments

Our unfair advantage

Most vendors build retail solutions on top of fragmented infrastructure. We took a different path. Behind Phygrid is Phystack, our own edge-native infrastructure platform. It allows us to:

  1. Deploy fast across thousands of stores
  2. Run AI at the edge, not just in the cloud
  3. Integrate with existing systems
  4. Manage everything centrally
  5. Move from pilot to rollout with zero reinventing

Providing the best of both worlds: turnkey retail solutions with platform-level scalability and performance.

Today

We partner with global retailers to launch, optimize, and scale in-store innovation that actually works in the real world. We deliver measurable outcomes:

  1. Higher conversion
  2. Lower labor cost
  3. Faster service
  4. Better customer experience
  5. Smarter operations
  6. Faster rollout cycles

We’ve done it across flagship stores, multi-market rollouts, and full enterprise deployments.

What's next?

Stores are no longer just places to shop. They are data centers, media channels, fulfillment hubs, and intelligent environments.

With Phygrid, retailers can finally build and scale that reality. Not with custom one-off projects, but with proven, repeatable solutions backed by world-class infrastructure.

We captured retail’s attention. Now we’re rebuilding retail at scale.

H&M magic mirror
Phygrid Solutions
Store digitalisation platform
AI in physical stores
Global operations
50+ countries
Signals per month
0.5+ Billion
Purchases per month
35+ Million
BBC

Praise for Phygrid

The numbers speak for themselves. Customer engagement has been very positive since we launched.

H&M
Alex Bilbao H&M Business Development
Alex from H&M

Phygrid retail solutions

  • Reducing friction
  • Increasing revenue
  • Enhancing customer experience

Our suite of apps addresses critical business pain points, reducing friction, increasing revenue, and enhancing customer experience.

You can pick and choose the solutions that fit your needs, and they all work together seamlessly.

Contact Phygrid